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Addressing Challenges of Simultaneous Underwriting by Co-lending Partners

Updated: Aug 26



Co-lending is revolutionising the lending landscape in India, particularly in terms of making credit accessible to underserved sectors eg. SME, Agriculture loans, Housing loans, etc.


The Reserve Bank of India (RBI) introduced co-lending guidelines (https://rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=11991) in the circular dated November 5th, 2020 to facilitate partnerships between banks and Non-Banking Financial Companies (NBFCs), including fintech companies, to provide loans to priority sectors.


The idea of co-lending is to leverage the strengths of lending partners: the outreach of NBFCs and fintechs, and the lower cost of funds provided by banks.


This arrangement not only provides opportunities for product diversification and expansion into new markets but also enables lenders to share the credit risk and leverage each other’s strengths.





Terms & Conditions of Co Lending Arrangement


Co-lending arrangements operate under mutually agreed terms and conditions, including the sharing of credit risk and interest income. The Reserve Bank of India and the Ministry of Finance have issued guidelines to regulate these arrangements, ensuring compliance with regulatory requirements and establishing a framework for seamless collaboration.


The agreement outlines the roles, responsibilities, and liabilities of both the bank and the NBFC, creating a clear understanding of their respective contributions. This tripartite agreement is crucial in facilitating co-lending, allowing banks and NBFCs to jointly contribute credit and provide financial services to underserved customers at an affordable cost.



Types of Co-lending Models


CLM1 (Co-lending Model 1): Under this model, both parties divide and disburse the loan at the same time. The loan is originated and maintained on both sides. Participating lenders must do due diligence simultaneously prior to disbursement.


CLM2 (Co-lending Model 2): Under this model, the NBFC originates and disburses the loan, after which the bank reimburses up to 80% of the loan to the NBFC.



Understanding CLM1: The Co-Lending Model 1


CLM1 (Co-Lending Model 1) is a framework introduced by the RBI under the co-lending guidelines. It’s a model that allows banks and NBFCs/fintechs to partner in lending activities while maintaining a clear demarcation of responsibilities and risk-sharing.


  • Loan Origination: In CLM1, the NBFCs or fintechs typically originate the loans. This includes borrower onboarding, credit appraisal, and loan disbursement. Banks, however, must conduct their due diligence before accepting a loan onto their books.

  • Risk Sharing: A minimum of 20% of the loan's credit risk is held by the NBFCs, while the remaining risk is taken on by the bank. This ensures that both parties have skin in the game.

  • Operational Mechanics: NBFCs handle the day-to-day operations, including customer interaction, loan servicing, and monitoring, while participating banks manage their share of the loan on their balance sheets.



Opportunities in CLM1


The scope of CLM1 is vast and offers significant opportunities for banks, NBFCs, and fintech companies:


  • Financial Inclusion: The co-lending model is crucial in extending credit to underserved and unserved sectors, including rural areas, MSMEs, and low-income groups.

  • Affordable Financing: By partnering, NBFCs can access cheaper funds from banks, which can be passed on to borrowers in the form of lower interest rates.

  • Technology Integration: CLM1 fosters collaboration between traditional financial institutions and technology-driven fintechs, leading to innovation in lending practices. A digitized CLM-1 implementation requires banks and NBFCs to run simultaneous, timely, risk managed, auditable underwriting and data exchange process, for which technological solutions need to be built.



Challenges in CLM1


Despite the potential, CLM1 faces several challenges, particularly in the area of loan origination:


Operational Integration:


  • Disparate Systems: Banks and NBFCs often operate on different technology platforms, leading to significant challenges in integrating systems for co-lending operations. Inconsistent data formats, incompatible software, and varying levels of technology adoption create bottlenecks.

  • Manual Processes: Many institutions still rely on manual processes for certain operations, which can slow down the co-lending process. This lack of automation can result in delays, errors, and inefficiencies, particularly in loan origination and servicing.


Data Sharing and Management:


  • Data Inconsistencies: When data flows between banks and NBFCs, discrepancies often arise due to differing data standards and formats. Ensuring data consistency and accuracy is a major challenge, which can lead to delays and disputes in loan processing.

  • Data Security: Secure data exchange is crucial, especially when sensitive borrower information is involved. However, differences in cybersecurity protocols between banks and NBFCs can lead to vulnerabilities, posing risks to data integrity and compliance.


Credit Appraisal Consistency:


  • Varying Criteria: Banks and NBFCs might have different criteria for credit appraisal, leading to inconsistencies in risk assessment. These discrepancies can result in conflicting decisions on loan approvals, impacting the overall co-lending process.

  • Risk Assessment Discrepancies: The risk appetite of a bank might differ significantly from that of an NBFC, leading to challenges in aligning their assessment processes. This misalignment can result in delays and disagreements during the loan origination phase.


Regulatory Compliance:


  • Differing Compliance Requirements: Banks and NBFCs are subject to different regulatory requirements, which can complicate the co-lending process. Ensuring that both parties adhere to all relevant regulations without causing delays is a significant challenge.

  • KYC, Documentation and Reporting: The burden of maintaining proper KYC, underwriting audit train, proper documentation and ensuring accurate reporting is magnified in a co-lending arrangement. Both entities must be diligent in their record-keeping to avoid regulatory pitfalls.


Customer Experience:


  • Fragmented Service: When two entities are involved in the lending process, maintaining a seamless and unified customer experience can be challenging. Borrowers might face delays or confusion due to misaligned communication or service protocols between the bank and NBFC.

  • Response Time: Delays in communication and decision-making between banks and NBFCs can negatively impact the customer experience, particularly in terms of loan approval times and customer support.



A Brief Overview of the Solution Approach


Recognizing these challenges associated with CLM1, the adoption of an API middleware solution offers a promising approach to streamlining the co-lending process. Middleware acts as a connective layer between the different systems of banks and NBFCs, facilitating smooth communication, data exchange, and process automation.


  • Seamless Integration: Our Middleware acts as a communication layer that ensures smooth integration between the systems of banks and NBFCs. It harmonizes data formats, automated workflows, and aligns compliance requirements.

  • Real-Time Data Exchange: The Middleware enables real-time data exchange between parties, ensuring that information flows effortlessly without delays or discrepancies. This is crucial for maintaining consistency in loan origination and servicing.

  • Enhanced Security: The Middleware is equipped with advanced encryption protocols that ensures the data exchange between entities is secure and compliant with regulatory standards.

  • Improved Consistency: By streamlining processes and reducing the back-and-forth between banks and NBFCs, the Middleware helps standardize processes and data formats across institutions, ensuring that credit appraisals, risk assessments, and customer interactions are consistent and aligned.



Conclusion:


The co-lending model, particularly CLM1, holds immense promise for expanding financial inclusion and offering affordable credit to priority sectors. However, operational challenges, especially in loan origination, can hinder the effectiveness of this model. Our Middleware solution addresses these challenges head-on, providing a frictionless interface that ensures efficient, secure, and seamless collaboration between banks, NBFCs, and fintechs. By adopting this solution, financial institutions can unlock the full potential of co-lending, benefiting both themselves and their customers.

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